{"id":3647,"date":"2026-08-03T13:59:22","date_gmt":"2026-08-03T11:59:22","guid":{"rendered":"https:\/\/dutchpancakemasters.com\/?post_type=vacature&p=3647"},"modified":"2026-08-05T14:56:42","modified_gmt":"2026-08-05T12:56:42","slug":"shift-leader","status":"publish","type":"vacature","link":"https:\/\/dutchpancakemasters.com\/nl\/blog\/vacature\/shift-leader\/","title":{"rendered":"Shift Leader"},"content":{"rendered":"

Are you ready to take the next step in hospitality? As a Shift Leader at Dutch Pancake Masters, you lead the team during your shift while working alongside them on the restaurant floor. You keep an overview, set the\u00a0pace\u00a0and make sure both our guests and your colleagues have\u00a0a great day.<\/span>\u00a0<\/span><\/p>\n

You will work on\u00a0Damrak, in the lively heart of Amsterdam. Every day, we welcome guests from all over the world who come to experience traditional Dutch pancakes. Our restaurant can get busy, so your energy,\u00a0leadership\u00a0and ability to make quick decisions are essential.<\/span>\u00a0<\/span><\/p>\n

You are the right hand of the restaurant management and take responsibility when a manager is not present. You lead by example, support the\u00a0team\u00a0and make sure our standards for service, speed and hospitality are met throughout the shift.<\/span>\u00a0<\/span><\/p>\n

What\u00a0do we offer?<\/span><\/b>\u00a0<\/span><\/h5>\n
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  • A competitive all-in salary<\/span><\/b>, based on your experience and including holiday allowance and the monthly payment of\u00a0accrued\u00a0holiday hours.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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    • Tips:<\/span><\/b>\u00a0an average of \u20ac3.00 per hour worked.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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      • Flexible hours:<\/span><\/b>\u00a0together, we\u00a0determine\u00a0your hours based on your preferences and availability.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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        • The possibility of agreeing on fixed working hours.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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          • A central workplace on\u00a0Damrak, close to Amsterdam Central Station.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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            • A responsible role within a friendly and international team.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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              • Training and personal guidance to help you develop as a leader.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                • Opportunities to progress to Assistant Restaurant Manager or Restaurant Manager.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                  • Employee discounts at our restaurants.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                    • Regular team activities and social events.\u00a0<\/span><\/li>\n<\/ul>\n
                      What will you do?<\/span><\/b>\u00a0<\/span><\/h5>\n

                      As a Shift Leader, you\u00a0are responsible for\u00a0the smooth running of the restaurant during your shift. You keep a clear overview, know what is happening on the floor and step in wherever needed.<\/span>\u00a0<\/span><\/p>\n

                      You\u00a0will:<\/span>\u00a0<\/span><\/p>\n

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                      • lead and motivate the team during your shift;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                        • divide tasks and make sure everyone knows their responsibilities;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                          • open and close the restaurant, including cash register responsibilities;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                            • monitor service quality,\u00a0speed\u00a0and guest satisfaction;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                              • work actively alongside the team in service,\u00a0hosting\u00a0and other operational duties;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                • welcome guests and help create a warm, memorable experience;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                  • deal professionally with questions,\u00a0complaints\u00a0and unexpected situations;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                    • coach colleagues and provide clear feedback on the job;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                      • coordinate closely with the kitchen and restaurant management;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                        • ensure that the restaurant\u00a0remains\u00a0clean,\u00a0organised\u00a0and presentable;\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                          • contribute ideas to improve the daily operation and guest experience.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n","protected":false},"featured_media":1436,"template":"","class_list":["post-3647","vacature","type-vacature","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dutchpancakemasters.com\/nl\/wp-json\/wp\/v2\/vacature\/3647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dutchpancakemasters.com\/nl\/wp-json\/wp\/v2\/vacature"}],"about":[{"href":"https:\/\/dutchpancakemasters.com\/nl\/wp-json\/wp\/v2\/types\/vacature"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dutchpancakemasters.com\/nl\/wp-json\/wp\/v2\/media\/1436"}],"wp:attachment":[{"href":"https:\/\/dutchpancakemasters.com\/nl\/wp-json\/wp\/v2\/media?parent=3647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}